Specialist Crypto Scam Recovery Services UK

Lost Money in a Crypto Scam? Our No Win, No Fee Solicitors Can Help Recover Your Cryptocurrency. Trusted, Legitimate, and UK-based.

There are two main ways banking customers fall victim to cryptocurrency scams;

1. You already own cryptocurrency on a crypto platform or a Digital Bank and are tricked into transferring it to a fraudster.
2. You are persuaded to invest in cryptocurrency, only to discover it’s a fraudulent scheme.

Both scams rely on deception to make victims reveal personal banking details or transfer funds.

Cryptocurrency scams exploit the hype surrounding crypto, using false promises of wealth to manipulate victims. Common tactics include:

• Highlighting cryptographic security and limited supply to suggest long-term value.
• Claiming crypto is not controlled by central Banks (unlike traditional currencies), making it “the money of the future”.
• Pointing out that billionaires hold Bitcoin, implying price stability.
• Referencing past price surges (e.g., 2000% growth in five years) to create false expectations.
• Using market volatility to pressure victims into investing before’missing out’.

The promise of easy profit lowers people’s guard, making them vulnerable to fraud.

If you’ve fallen victim to a scam, report it to your Bank immediately. Transfers between UK Banks may be reversible within hours, but fraudsters often withdraw or move funds offshore quickly, making crypto scam money recovery difficult.

Since crypto can be held anonymously, stolen assets are often untraceable unless they remain on a regulated exchange—something fraudsters rarely do.

From October 7, 2024, UK Banks must refund victims of Authorised Push Payment (APP) scams, provided:

• The payment was a Bank transfer (not debit/credit cards or cheques).
• The scam occurred after October 2, 2024 (earlier cases follow old voluntary codes).
• The claim does not exceed £85,000 (£430K limit at FOS if challenged).
• The victim was not grossly negligent (e.g. ignoring Bank warnings, not reporting the scam quickly, etc.)

If you’re classed as vulnerable (e.g., elderly, disabled), Banks may apply more lenient rules—but they assess each case individually.

Navigating scam claims can be complex, and Banks may try to reject your refund. As specialist fraud solicitors, we have extensive experience challenging Banks and maximising compensation for fraud victims.

We handle the process for you—ensuring your claim is properly presented and giving you the best chance of recovering your money. Get in touch and start your recovery process today.

Look out for these red flags before investing:

• Wallet Access Requests – Scammers ask for access to your crypto wallet or request you transfer funds.
• Unsolicited Contact – Cold calls, emails, or texts promising high or guaranteed returns. If it sounds too good to be true, it probably is.
• Fake Celebrity Endorsements – Social media ads featuring famous names are almost always fake.
• “Test Investments” – Scammers lure you in with small deposits, showing fake profits to convince you to invest more.
• Screensharing Requests – No real Bank or investment firm will ask you to share your screen via AnyDesk or TeamViewer.
• Bank Transfer Screenshots – A tactic used by scammers to track payments—legitimate companies never ask for this.
• Fake Withdrawal Fees – If you’re charged extra to withdraw funds, it’s likely a scam. Legit platforms deduct fees upfront.
• High-Pressure Tactics – Urgent deadlines and “limited-time offers” are used to stop you from researching the scam.

Think you’ve been targeted by a crypto scam? Don’t wait—act now! Contact our expert team to assess your situation and explore recovery options.

Scammers target digital and high-street Banks to receive crypto investments before moving them to offshore wallets. If you sent money to a scam through any of the Banks below, our expert solicitors can help you get your money back by analysing the transactions and taking legal action.

Banks we see used for crypto scams:

• Revolut Ltd
• Monzo Bank Limited
• Starling Bank Limited
• J.P. Morgan Europe Limited (Chase Bank)
• HSBC UK Bank PLC
• Santander UK plc
• Lloyds Banking Group (Halifax)
• Lloyds Banking Group

Even if your Bank is not listed, you may still have a case. Get in touch for a FREE consultation, and we’ll assess your recovery options.

Step 1: FREE initial consultation to assess your claim.
Step 2: Evidence gathering to build the strength of your case.
Step 3: Presentation of your claim to your Bank and/or redress body.
Step 4: Handling negotiations with the Bank, or their legal representatives.
Step 5: Recovering your money.

We understand the shock and frustration of losing your cryptocurrency, and we’re here to help you fight back. Our expert team specialises in recovering stolen funds and holding Banks accountable.

Free Consultation & No Win, No Fee
We start with a free, no-obligation consultation to assess your case. If we take it on, our No Win, No Fee policy means you only pay if we recover your money.

How We Maximise Your Chances of a Refund
We build the strongest case possible by carefully examining:

• Your communication with the scammer (calls, emails, messages).
• How you were misled and the tactics used.
• The details of your transfers and the reasons behind them.
• Who you believe you were dealing with (legitimate or fake).
• Your Bank’s response and whether they followed proper procedures.

By applying refund regulations, we help prove:

• You were not negligent.
• The scam was fraudulent from the start.
• Your Bank has a duty to compensate you.

Can You Claim a Refund Yourself?
Yes, you can complain to your Bank and escalate to the FOS for free. However, refund success rates vary widely—some Banks approve most claims, while others reject nearly all.

With our expertise, we ensure your claim is as strong as possible, increasing your chances of success. Contact us today for expert support and a free case review.

Yes, they can, but rules do apply. If the transfer cannot be traced, you can claim a refund from your Bank that allowed the transfer. The Banking Regulator has issued Authorised Push Payment (APP) refund rules.

You can successfully claim a refund where;

• You were not “grossly negligent” and should have reasonably suspected the transfer was a scam.
• You reported the scam promptly to your Bank when you became aware of it.
• The transfer was not to a legitimate party with a legitimate investment purpose that subsequently failed.

Bank refund rates vary wildly, and Banks can often refuse or reduce refunds on the above grounds. It is important to properly present your claim to meet all these requirements.

It is very important to report a transfer to your Bank as soon as you suspect it is a scam. In some cases, the Bank can stop and reverse the transfer, particularly if it is to another UK Bank.

It is also important to report the scam to the police. This can be done by contacting the Nationwide Police Unit that deals with fraud, Action Fraud. This can be done by phone or online at actionfraud.police.uk.

You will need to complain to your Bank, seeking a refund. If this is refused or your refund reduced because the Bank says you were partly to blame, you can appeal to the government redress body, the FOS.

You can avoid crypto scams by not investing in crypto which is a highly volatile and unregulated investment.

UK-regulated firms cannot recommend or manage it for most retail customers.

However, if you still wish to invest or protect your crypto funds, here are a few tips:

• Never share access to your crypto wallet, even if someone claims to be from your Bank or trading platform.
• Avoid sending crypto to a wallet or account controlled by others.
• The Bank will never ask for your personal information, password or log-in details. Verify contact by using your own Bank details, not those provided by a suspended fraudster.
• Be cautious of cold calls, emails or texts promising high or guaranteed returns.
• Research crypto investment advertised on social media. Check if the company is authorised by the Financial Conduct Authority (FCA) (if UK-based), and contact them via their official website or social media post.
• For off-shore investment, verify the company’s legitimacy and regulatory authorisation.

If you are thinking of investing:

• Thoroughly research the company you’re considering, using independent sources—not just information sent to you or advertised by potential fraudsters.
• Be wary of cold calls, emails, or texts promising high or guaranteed returns. If it sounds too good to be true, it probably is.
• Avoid investing in crypto through social media posts, especially those with celebrity endorsements, as these are often scams.
• Ideally, invest with a UK-regulated company authorised by the FCA.
• Never share personal or account details with anyone claiming to be from your Bank. Legitimate companies will never ask you to screenshare or grant access to your device.

If you already hold cryptocurrency:

• Never share your passwords, logins, or digital keys with anyone.
• Do not give anyone access to your crypto wallet, even if they claim it’s necessary to prevent fraud. This is a common scam tactic.
• Never send your crypto to a wallet or account controlled by someone else.

By following these steps, you can significantly reduce your risk of falling victim to crypto scams.

1. Report to Your Bank Immediately – If the transfer is recent, your Bank may be able to stop or reverse it, especially for UK accounts.

2. Report to Action Fraud – Contact the Nationwide Police Fraud Unit by phone or online at actionfraud.police.uk.

3. Request a Refund from Your Bank – If denied or reduced due to alleged negligence, you can appeal to the Financial Ombudsman Service (FOS) for review.

Act fast—early action increases the chances of recovery!